Privacy Policy

What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses

Sensitive Information. We do not process sensitive personal information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, including your IP address, device information, browser type, and activity information such as pages and files viewed.
• Device Data. Information about your computer, phone, tablet, or other device used to access the Services, which may include your IP address, device identification numbers, browser type, hardware model, internet service provider, and operating system.
• Location Data. We collect general location data based on your IP address. You can opt out of more precise location collection by adjusting your device's location settings.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information Collected From Other Sources

In order to enhance our ability to provide relevant marketing, offers, and services to you, we may obtain information about you from other sources, such as public databases, joint marketing partners, data providers, and other third parties. This information includes mailing addresses, email addresses, phone numbers, IP addresses, and social media profiles, for purposes of targeted advertising and event promotion.

How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services. We may process your information to provide you with the requested service.
• To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues.
• To fulfill and manage your service requests. We may process your information to schedule, fulfill, and follow up on service appointments.
• To request feedback. We may process your information to request feedback and to contact you about your experience with our Services.
• To send marketing and promotional communications. We may process your information for marketing purposes if this is in accordance with your preferences. You can opt out at any time.
• To deliver targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests.
• To post testimonials. We post testimonials on our Services that may contain personal information with your permission.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To evaluate and improve our Services. We may process your information to identify usage trends, determine the effectiveness of our campaigns, and improve our Services and your experience.

When and With Whom Do We Share Your Personal Information?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf. We have contracts in place with our third parties designed to help safeguard your personal information. The categories of third parties we may share personal information with include:

• Ad Networks
• Data Analytics Services
• Communication and Collaboration Tools
• Data Storage Service Providers
• Performance Monitoring Tools
• Retargeting Platforms
• Sales and Marketing Tools
• Social Networks
• Website Hosting Service Providers

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• When We Use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs to provide location-based features. You may revoke your consent at any time by contacting us at the details provided at the end of this document.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint venture partners, or other companies under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

Social Media Plugins. We use social media features such as icon links for Facebook and Yelp on our Services. If you are logged in to a social media platform and interact with these features, information may be recorded to your profile on that platform. Your interactions with these features are governed by the privacy policies of the companies that provide them.

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements and tailor content to your interests.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, or as required or permitted by law (such as tax, accounting, or other legal requirements). In general, we retain contact and service request information for as long as needed to provide the requested service and for a reasonable period thereafter for follow-up communications, quality assurance, and record-keeping purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at servallgutterco@gmail.com.

What Are Your Privacy Rights?

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided in Section 12 below. Please note that this will not affect the lawfulness of the processing before its withdrawal.

Opting Out of Marketing Communications

You can unsubscribe from our marketing and promotional communications at any time by contacting us using the details provided in Section 12 below. You will then be removed from the marketing lists. However, we may still communicate with you for service-related messages necessary for the administration of your service requests.

Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. For more information, see our Cookie Policy.

If you have questions or comments about your privacy rights, you may email us at servallgutterco@gmail.com.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, obtain a copy, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of Personal Information We Collect

The following table shows the categories of personal information we have collected in the past twelve (12) months:

We will use and retain the collected personal information as long as necessary to provide the requested service and as required by applicable law.

Your Rights

You have rights under certain US state data protection laws, including:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at servallgutterco@gmail.com, or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at servallgutterco@gmail.com. We will inform you in writing of any action taken or not taken in response to the appeal. If your appeal is denied, you may submit a complaint to your state attorney general.

Do We Make Updates to This Notice?

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this Privacy Policy. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by email or post:

How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.